AI vs. Human BDC: Finding the Perfect Balance

The goal of AI in dealerships isn't to replace humans—it's to remove the friction that prevents humans from being effective.

AI handles the repetitive, high-volume tasks like initial outreach and qualification, allowing your BDC team to focus on high-value closing conversations.

This partnership model results in higher team morale and significantly lower cost per appointment.

Interested in learning more about how AutoMaster Suite can transform your dealership? From lead reactivation to service drive automation, we provide the intelligence layer your team needs to win.