The Death of the Phone Call: Why Dealers Are Switching to AI
May 12, 2025
VisQuanta Team
7 min read
Inbound call volume is dropping. Answer rates for unknown numbers are plummeting. The phone is no longer the primary bridge to your customer.
Modern buyers prefer SMS. It's asynchronous, low-pressure, and fits into their lives. AI-driven conversational SMS allows you to meet them where they are.
Switching to an AI-first engagement strategy reduces turnover and ensures no lead is left behind due to a missed call.
"The speed of the dealership is determined by the speed of its follow-up. AI guarantees that speed is absolute."
Interested in learning more about how AutoMaster Suite can transform your dealership? From lead reactivation to service drive automation, we provide the intelligence layer your team needs to win.